AI voice reception for Australian HVAC
How much of your day still goes into calls Hanna could already handle?
Answering the same questions. Finding a time. Confirming a booking. Hanna takes that routine off your hands, with a natural voice and the services, prices and booking rules you approve.
Your AI receptionist is already built. We set her up for your business.
Built for HVAC. Set up by Hyper Call. Your rules, your diary.
Compare costs
What would reception cost over the next six months?
Compare the base costs. If you're doing it yourself, put your time into the picture too.
Month 1 total
A$497.00
setup included
From month 2
A$297.00
per month
6-month base fees
A$1,982.00
average A$330.33 per month
Six-month cost comparison.
These are editable examples, not market averages. This is the value of your time, not cash saved.
Enter the cost of the reception tasks you plan to hand over, not automatically a whole staff role.
Average revenue per completed service or customer.
Difference in this comparison
A$4,018.00
over 6 months
Services to cover 6 months of Hanna
7
whole services in total · 1.17 per month
Service revenue before job costs — not profit, and not a promise of extra customers. With one service per customer this is the matching customer count.
Time-value break-even
Month 1
Released time is not an automatic cash saving.
| Month | Hanna charge | Cumulative Hanna | Cumulative reception | Difference |
|---|---|---|---|---|
| 1 | A$497.00 | A$497.00 | A$1,000.00 | A$503.00 |
| 2 | A$297.00 | A$794.00 | A$2,000.00 | A$1,206.00 |
| 3 | A$297.00 | A$1,091.00 | A$3,000.00 | A$1,909.00 |
| 4 | A$297.00 | A$1,388.00 | A$4,000.00 | A$2,612.00 |
| 5 | A$297.00 | A$1,685.00 | A$5,000.00 | A$3,315.00 |
| 6 | A$297.00 | A$1,982.00 | A$6,000.00 | A$4,018.00 |
A$497 total for month 1, setup included. A$297/month from month 2. Cumulative base fees = A$497.00 + A$297.00 × (months − 1), so 6 months is A$1,982.00.
Services to cover = 6-month base fees ÷ average service value, rounded up to whole services. Break-even is the first whole month where the cumulative reception cost or time value reaches the cumulative base fees.
Base fees only: usage, optional additions and tax treatment are confirmed in your quote.
Start with your day
Which part of reception still needs to be your job?
If your diary is already full, why would you need Hanna?
To take the booking admin off your day. Hanna uses the availability you approve, so existing demand gets organised without promising slots you can't deliver.
If doing it yourself is free, why does it take so much of your time?
Every routine call still takes your attention. Hanna collects the details, handles agreed questions and prepares the booking before you pick up the phone.
What happens to the enquiry you meant to follow up?
We configure follow-ups around your process, so a return call or message doesn't depend on you remembering it. You can see what was sent and what still needs attention.
Hear her first
Would you trust AI with your customers? Hear her first.
Two real test calls. One shows Hanna answering technical questions, the other shows her knowing when to hand the call to you.
Bring your own questions to the demo. We can show how Hanna would handle your services and your booking rules.
A caller describes a burning smell. Hanna stops booking and passes the call to you, exactly the way the handover was set up.
A caller asks technical HVAC questions. Hanna answers clearly, using the guidance you approve, and keeps the job moving.
Turn your sound on.
After the call
Does the work stop when the call ends?
The booking, the confirmation and the follow-up should move with it.
- Hanna asks about the unit, the issue and the service address.
- Bookings follow your service area and available time slots.
- Customer details and conversation history stay organised.
- When you mark a job as on the way, a configured message can update the customer.
We connect the steps your business needs. Follow-ups, reminders and wider CRM workflows are agreed during setup; tailored additions are quoted separately.
01Call received
Ducted system not cooling · Northern suburbs
02Request recorded
Unit type, issue and service address captured
03Approved slot booked
Thursday, 8:00am–12:00pm window
04Confirmation sent
Booking details messaged to the customer
Working alongside people
Already have someone on the phones? Where do they need backup?
Keep people on the conversations that need their judgement. Hanna can handle agreed routine calls, overflow and after-hours enquiries.
Availability
Reception team
Rostered hours
Hanna
Coverage you configure, including after hours
Routine questions
Reception team
Handled by staff, often with tools
Hanna
Approved answers and booking rules
Complex decisions
Reception team
Human judgement and discretion
Hanna
Routes exceptions to a person
Setup
Reception team
Recruitment, onboarding and training
Hanna
Configured and tested by Hyper Call
Scope
Reception team
Office and admin work beyond calls
Hanna
Configured digital reception tasks
You choose whether Hanna handles routine calls, overflow or after hours.
You already use tools to make the technical work easier. Why keep every routine call manual? Hanna answers, asks your questions and books into the slots you allow.
Setup
Will this become another system you have to figure out?
You give us the business details. We handle the setup.
Show us how you work
Services, suburbs, pricing, booking availability and when to involve you.
We configure and test Hanna
Voice, dedicated number, booking rules and agreed follow-ups.
You hear it before it goes live
Review test conversations, approve the flow and start receiving organised enquiries.
Setup target: under one week once we have your business details and required access. We confirm your launch date during onboarding.
Hanna for your business
The base offer is voice reception configured around your services and booking rules, with the handovers you agree.
Usage, optional additions and tax treatment are confirmed in your quote.
Need more than reception?
Hyper Call can also connect customer records, follow-ups, reminders and other workflows around the way you operate. We scope that with you and quote tailored additions separately.
Before you hand over a call
What would you want to know before handing over a call?
If Hanna can handle the routine, what would you rather do with your time?
Bring the calls, questions and booking jobs you deal with every week. In a 30-minute demo, we'll show where Hanna fits and what the setup would involve.
Hear the voice. See the booking flow. Decide with the details in front of you.